Customer information security policy
We will keep customer information during the time required by law or for any purpose. You can access the web and the browser without providing personal details. At that time, you were anonymous and we could not know who you were if you did not log into your account.
1. Collect personal information
We will collect your various information when you want to place an order on the website.
We collect, store and process your information for the purchase process, for future announcements and to provide services. We do not limit personal information: title, name, gender, date of birth, email, address, shipping address, phone number, fax, payment details, payment details by card or payment Bank account details
We will use information that you provide us in order to progress your order, provide services and required information via website or based on your enquiries. We are allowed to provide your name and address to the third party for the purpose of shipment (Express shipment for example).
Third party and affiliates
Nova Pharma and third party suppliers, including Google, may use Google Analytics cookies or third party cookies (such as DoubleClick) to collect information, optimize and serve the item. Advertising destination based on user site visits in the past.
2. Using Cookie
We take appropriate technical and security measures to prevent unauthorized or unlawful access or loss or destruction or damage to your information. When collecting data on the website, we collect your personal details on a secure server. We recommend that you should not give details about payment to anyone by email, we are not responsible for any losses you may incur in exchanging your information via the internet or email.
You absolutely do not use any program, tool or other form to interfere with the system or alter the data structure. It is strictly forbidden to distribute, spread or encourage any activity to interfere, sabotage or infiltrate the data of the website system. Any violation will be deprived of all rights and will be prosecuted before the law if necessary.
All transaction information will be kept confidential but in case of legal authorities’ requirement, we will be required to provide this information to law enforcement agencies.
The terms, conditions and content of this website are governed by the laws of Vietnam and the competent Vietnamese court.
4. Customer benefits
You have the right to request access to your personal data, which may require us to correct errors in your data at no charge. At any time, you have the right to ask us to stop using your personal data for marketing purposes.